Terms and Conditions

1. General Information

Træn udendørs – a part of Mental Ro. CVR: 40973893 Contact Person: Camilla Gerner Holsted Email: Camilla@traenudendoers.dk Phone: 22 59 49 03 Address: Frederiksbro Allé 104, 3400 Hillerød

At Træn udendørs, we provide functional outdoor training in small groups of maximum 10 participants, based on strength and cardio training. We train with both bodyweight and equipment, and the classes run in a fixed structure with ongoing registration.

2. Subscription and Membership

When you are a member at Træn udendørs, you have a subscription-based membership.

  • You can choose between 2 subscription types:
    1. Train unlimited on all classes during the week for 275 DKK per month (Unlimited)
    2. Train on 1 optional class per week for 200 DKK per month (Basic)
  • The subscription continues until terminated by either party and is without binding.
  • The subscription can be upgraded at any time and downgraded only at the end of the month.
  • A price reduction may be applied if the membership begins partway through a calendar month.
    1. For members with an Unlimited Membership, the price will be adjusted proportionally based on the applicable daily rate.
    2. For members with a Basic Membership, if the membership commences on or before the 15th of the month, the full monthly fee applies. If the membership commences after the 15th of the month, only 50% of the monthly feewill be charged.
  • The subscription is personal and cannot be shared or transferred.
  • By registering, the customer automatically accepts the applicable terms.

3. Payment

  • Payment is made monthly, on the 1st of each month.
  • Payment is made manually via invoice, which can be paid with MobilePay or bank transfer.
  • Non-payment will result in a reminder and subsequently a reminder fee of 50 DKK plus applicable interest rates.
  • Træn udendørs reserves the right to change prices with 30 days' notice.

4. Pause in Membership Due to Illness or Vacation

  • It is not possible to pause your membership unless it is due to prolonged illness or vacation (more than 2 weeks).
  • The subscription price is calculated here based on the applicable daily rate.

5. Absence and Class Registrations

  • Cancellation from a registered class must be made at least 2 hours before class start. If a participant cancels too late, they will receive a warning the first time, and on subsequent occasions, a fee of 20 DKK per occurrence will be charged. The fee will be added to the next invoice (or as a subsequent charge in case of termination).
  • If a participant does not show up for a registered class, a no-show fee of 25 DKK per occurrence will be charged. The fee will be added to the next invoice (or as a subsequent charge in case of termination).

6. Termination and Changes

  • Termination applies for the current month, with effect for the ongoing month.
  • Termination must be made in writing (e.g., via email or SMS).
  • Changes in class times or location may occur with notice but without compensation if training is still offered.

7. Cancellations (Weather, Illness, Vacation)

  • In case of short-term cancellation (e.g., storm, snow, acute illness), replacement training will be offered as soon as possible.
  • In case of long-term cancellation/illness (over 2 weeks), a refund or termination of the subscription will be provided.

8. Right of Withdrawal

There is a 14-day right of withdrawal for online purchases. However, the right of withdrawal expires if training has commenced before the withdrawal period has ended.

9. Liability and Health

  • Participants train at their own risk.
  • Træn udendørs recommends that participants consult a doctor if in doubt about their health and maintain an open dialogue about relevant illness or injury.
  • Træn udendørs cannot be held liable for injuries sustained during or as a result of training (however, within the framework of the law: if it can be proven that the injury was caused by gross negligence on the part of the instructor). Open dialogue during training is always encouraged if something does not feel right in the body.

10. Personal Data and GDPR

  • Træn udendørs only collects the information about participants that is necessary (name, email, phone number, address, payment information, and possibly health information if relevant).
  • Information is stored securely in a payment system and is not shared without consent.